Sales

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02-03-2020

Export Business Representative

Elandsfontein, Gauteng

MINIMUM REQUIREMENTS:

 

  • Matric / Grade 12

  • 3 Year Degree / Diploma / Certificate in Sales / Marketing

  • Up to 5 years’ experience as a Sales Representative

  • Valid driver’s license

  • Experience in the Sub Sahara Africa Regions would be an advantage

  • Prepared to stay overnight and away from home for extended periods

  • Candidate must have a valid Passport

  • Candidate will need to have a valid medical card confirming all required vaccinations

 

DUTIES AND RESPONSIBILITIES:

 

  • Canvassing and opening of new customer accounts based on their viability as future customers and in collaboration with the Export Manager

  • Assist with the credit application process where necessary

  • Provide the customer with POS and other incentive material

  • Update customer database by providing new information regarding new customers and / or updating existing information.

  • Monitor monthly sales per customer using the Sales Management process

  • Buying patterns and volumes (increasing / decreasing / stable number of units) and profitability of customers

  • The setting up model stocks per customer i.e. unit mix required and sold

  • Customer satisfaction levels through joint visitations with Export Manager

  • Appropriate support to export designated persons

  • Selling of concepts and ideas to customers

  • Appropriate links between internal and external customers e.g. Debtors, customer integration center (CIC), warehousing and the customer)

  • Adhere to the set calling cycle

  • Introduce new marketing and promotion ideas and assisting the customer in aligning its strategy with that of the Company (marketing strategy)

  • Provide input into the sales budgeting process on an annual basis

  • Daily extrapolation of sales information from the SAP system to assess actual units against target units and implement a plan of action if necessary

  • Manage and monitor gross profit on a daily basis and implement action plan if necessary

  • Provide regular technical presentations / training to customers on products and pricing to ensure that the customers are kept up to date with technical product changes

  • Build customer relations by planning, controlling and updates

  • Ascertain whether correct pricing structures are in place at all times

  • Initiate and monitor all promotional activity to develop and grow existing customer base and market share in consultation with the customer and Export Manager

  • Respond timeously to all queries raised by customers

  • Follow up on all cases of dissatisfied customers and ensure that an action plan is implemented to resolve such cases to everyone’s satisfaction

  • Build and maintain satisfactory working relationships with customer liaison, debtors, warehouse staff and value logistics (customer information center)

  • Ensure daily and weekly discussions take place with customer liaison / customer integration center (CIC) and other aforementioned stakeholders to ensure that all customer queries are followed up and satisfactorily resolved

  • Assist customer liaison / customer integration center (CIC) department with maintaining customer base by updating customer information when necessary

  • Provide monthly feedback to the Export Manager on all activities relating to the customer

  • Co- responsible with debtors for effective, timeous collection of outstanding debtors’ monies

 

 

 

 

  • In collaboration with debtors ensure that all outstanding debtors are less than 45 days at all times

  • Assist debtors staff in resolving customer queries

  • Pro-actively manage customers with potentially high risk for the Company and liaise with debtors in respect of any action planning that needs to be done

  • Responsible for ensuring that vehicles and other company equipment are maintained in accordance with company policy and procedure

  • Reduce operational costs by optimizing company resources (cell phone, car etc.) and curbing unnecessary expenses

  • Monitor buying patterns of all customers to assist in the forecasting of stock requirements on a monthly basis

  • Assist the customer in managing their own stock levels and mix

  • Liaise with warehouse on an ongoing basis to ensure optimal availability of stock in an effort to resolve any outstanding queries

  • The position requires that extensive travel by Road and Air be undertaken within selected countries in the SSA region

17-02-2020

Industrial Sales Customer Liaison Officer (Elandsfontein)

Elandsfontein, Gauteng

Minimum requirements:

  • Matric / Grade 12

  • 2 to 3 years Call centre and customer service experience

  • Computer literacy (Microsoft Office), Excel and SAP essential

  • Good telephonic skills

  • Effective Communication Skills

 

Duties

  • Assists Sales Engineer and Industrial Sales Rep with estimates, tender and quotations

  • Provides and manage product information, data sheets, catalogues and brochures, to external and internal customers

  • Contacts customers daily as per calling schedule

  • Receives general query calls and orders from customers

  • Receives and action works instructions from Sales Engineer and Sales Rep

  • Check account status, credit viability and limits

  • Check stock availability and advise customer

  • Keep up to date on stock availability and advise Sales Engineer or Industrial Manager of stock status

  • Record orders on order sheets

  • Generate orders on SAP as per generating orders procedure

  • Release order (Invoice generation) for shipment and FLO

  • Advise Warehouse & Distribution Manager, supervisor and Value Logistics supervisor on orders not released

  • Control special, late and same day deliveries by recording these deliveries in the special, late delivery book

  • Advise customer of planned delivery time

  • Provide Service Support to customers and forward support requests to relevant Sales Engineer or Rep

  • Manage, register and process all claims

  • Liaises with customer with regard to collection time

  • Ensures funds paid in timeously

  • Ensures pricing correct quote vs SAP

  • Liaises with warehouse staff on picking and ensure correctly packed

  • Interface with customer on arrival at warehouse and handle the process

  • Ensure customer vehicle DG compliant, if required

17-02-2020

Sales & Marketing Coordinator (Elandsfontein)

Elandsfontein, Gauteng

Minimum Grade 12

  • Post Matric qualification - Degree / Diploma / Certificate in Marketing

  • Minimum of 5 years’ experience Sales / Marketing, servicing customers in the retail industry

  • Own transport and a drivers licence

 

Duties

 

  • Creating purchase requisitions / service accepting and pulling reports

  • Pulling sales reports / monthly reports

  • Tracking sales data

  • Presenting sales figures and targets at monthly reviews

  • Communicating with target audiences

  • Procuring and distributing all POS material for the full customer base

  • Briefing, planning, reporting and updating of all related information

  • Provide administrative support to the sales team

  • Assist the Sales & Marketing Executive in preparing briefs for internal / external stakeholder

  • Distribution of internal & external communications for public relations (e.g. Juiced Up)

  • Development of all communication to be sent through to the relevant strategic customers

  • Procurement and development of all local promotions

  • Putting together promotional materials, programs, and events

  • Coordinating merchandising and marketing services (POS material distribution included) for key accounts & end consumer promotion

  • Executing marketing campaigns across numerous channels

  • Assist with developing long term marketing strategies with the buying, planning and visual departments

  • Updating and administering the implementation of visual merchandising to positively impact the business brand in-store and externally

  • Sales development and maintenance

  • Digital and printed campaign material

  • Development and set-up of stands

  • Video production based on briefs

  • Booking flights and accommodation

  • Planning factory visits, booking entertainment and accommodation

  • Plan and conduct National sales trips, attend social functions, trade shows and conferences as required

  • Assist and support the Export Manager

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