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14-07-2020

Forensic Investigator

Uitenhage

ESSENTIAL:

  • Have a minimum 4 year legal qualification, i.e. LLB degree specializing in Labour Law

  • Have a minimum of 5 years active experience in a similar role within a corporate environment

  • Experience in forensic investigations, disciplinary processes and procedures, e.g., initiating cases, Arbitration preparation, CCMA representation, etc.

  • Advanced knowledge of Labour Law

  • Basic understanding of Security processes and protocol

  • Computer literacy with proficiency in MS Office - Word, Excel, PowerPoint and Outlook

  • Ability to communicate effectively at all levels, particularly Senior Management and Union representatives

  • Excellent interpersonal-, communication-, analytical-, and presentation skills

  • Business Acumen: ability to understand the relation between the role of security and business environment

 

PREFERRED:

  • A Recognised Security Management Qualification i.e. B Tech

 

Duties

  • Initiate, conduct, lead and co-ordinate all investigations of a Security nature by means of collating evidence, interviewing suspects and witnesses as well as the necessary liaison with the applicable authorities.

  • Co-ordinate all personal protection activities including surveys/ awareness/ maintenance relating to home security for company executives and other applicable staff members, in line with Company Organisational Directives.

  • Conduct investigations and questioning/ interviewing suspects, witnesses, etc. as it relates to violations of company policies and procedures for contingent (vendors & contractors) staff and permanent staff.

  • Formulate key performance indicators (KPI’s) for Security as a performance measure tool.

  • Draft and facilitate the issuing of disciplinary matters, and enforce company disciplinary code by initiating disciplinary hearings.

  • Provide specialist evidence or testimony in CCMA or Labour Court hearing on behalf of client.

  • Represent the company in all criminal, labour and related cases in courts when required.

  • Maintenance of detailed records, filling and preparation of investigative reports.

  • Exchange pertinent information and co-ordinate activities with other departments.

  • Serve as a triage point for all whistleblower complaints.

  • Coordinate and provide travel risk report for employees travelling internationally based on Group Security country travel restrictions input.

  • Provide induction training to new employees, contractual, contractors and Global employees.

  • Co-ordinate the executive protection functions of the Vehicle Identification Specialist and G4S Investigations Manager

  • Provide monthly statistics regarding forensic investigation activities, status, outcomes, etc. to be included in monthly report to Office of the MD.

01-06-2020

Maintenance SAP Clerk

Port Elizabeth

Minimum requirements:

  • 5 years’ Experience working on SAP

 

Duties:

  • Capturing all workshop job cards

  • Loading/receiving all stock on SAP

26-02-2020

Claims Assessor

Uitenhage

Education & experience

Essential:

  • Qualified Motor Mechanic / Auto Electrician with at least 5 years trade experience

  • Have at least 3 years "In Dealer Experience" - Automotive Retail Trade and / or customer service experience

 

Preferred:

  • Have a ND/Degree in Engineering

 

Skills, attributes & other requirements

Essential:

  • In-depth knowledge of service core processes including a good understanding of warranty/maintenance plan policies

  • Be able to do variance analyses and investigation of root causes for out of line conditions

  • A sound knowledge of the operations of vehicles and components

  • Have excellent people skills

  • Be able to communicate and negotiate at all levels.

  • Be diplomatic and possess a strong service orientation

  • Good decision making abilities while under extreme pressure

  • Must be self-motivated and driven by excellence.

 

Preferred:

  • Have experience in interfacing with customers / dealers in retail environment

  • Vehicle warranty / maintenance plan policies experience

  • Have experience in data or financial analysis methods

  • Have sound administration skills

  • Must have above average computer literacy

 

Duties:

  • Providing exceptional service and support to our Franchise dealer network and Field Staff on matters relating to Warranty and Maintenance Plan claims

  • Managing dealer claim quality and cost by conducting on-going analysis and claim validation, promptly and efficiently

  • Ensuring that Dealers are operating in accordance with the Warranty and Maintenance Plan Policy and technical procedures

  • Ensuring that dealers adhere to predetermined service/repair costs as well as allowed labour units

  • Provide input to the relevant business areas in order to highlight and rectify out of line anomalies identified

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